Evals
Also: AI evaluation
Systematic tests for measuring model performance on specific tasks — the AI equivalent of unit tests, and the most underdeveloped practice in enterprise AI adoption.
Articles
How to know if your Claude integration is actually working
Evals are the testing framework for AI — and they work differently from software tests. You're not checking for correct answers. You're measuring behavior across a range of realistic situations.
How to know if your Claude integration is actually working
Most teams go live on gut feel and find out six weeks later that Claude has been quietly giving wrong answers. Here's how to know before that happens — without being an engineer.
Running your first AI pilot: a 30-day plan
Most AI pilots either drag on for six months without a decision, or get declared a success after two weeks based on nothing. Here's a structure that produces a real answer in 30 days.
Why your first AI pilot probably failed
Most AI pilots don't fail because the AI wasn't good enough. They fail for three very predictable reasons — none of which are technical.
How to actually evaluate whether your AI rollout is working
Most AI rollout evaluations are either too vague ("the team likes it") or too technical (automated test suites that miss what users actually care about). Here's what works.